![]() ![]() It is a HIPPA certified platform that ensures the best available security of patient data. Salesforce Health Cloud caters to all the CRM needs of healthcare companies, including hospitals, MedTech, pharmaceutical, and medical equipment manufacturers. This is a unique service specifically designed for the healthcare industry. Sales Cloud features many powerful analytics tools that generate accurate sales predictions, enabling businesses to plan informed business strategies. Sales Cloud comes with several features like customer history, real-time text suggestions, and many more that allow sales representatives to better communicate with customers. This service enables users to automate their sales operations. Below are a few services that are offered by Salesforce. Salesforce being one of the world’s largest CRM platforms offers various services to its clients that can be used to upscale operation and automate critical business processes. Image Source Key Services offered by Salesforce The company also provides an array of dedicated CRM products for various industries like finance, manufacturing, retail, healthcare, tourism, and education. The company has also integrated artificial intelligence and machine learning technologies with its CRM platform to provide impactful predictive analytics tools that help sales representatives better understand the target audience, leading to increased sales. Many global leaders like Toyota, American Express, Spotify, Loreal, Canon, and NBC Universal use Salesforce CRM to meet their business requirements. Over the years, Salesforce has brought in many groundbreaking innovations in the CRM sector that have made it a trusted platform. ![]() Salesforce was founded by Halsey Minor, Marc Benioff, and Parker Harris in the year 1999. It is a global leader in developing customer relationship management platforms that help enterprises automate critical business processes, including sales, marketing, customer service, and many more. The United States-based Salesforce is a cloud computing service as a software (SaaS) providing company. It will mention all the services and features the two platforms offer to offer clarity on Salesforce vs Zendesk. This article will provide a comprehensive understanding of both Salesforce and Zendesk CRM platforms. Key Differences between Salesforce and Zendesk.Simplify your Salesforce and Zendesk ETL and Analysis with Hevo’s No-code Data Pipeline. ![]()
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